Home » Frequently Asked Questions

To book or amend a training course please email bookings@aatcl.co.uk

We will respond to your email by the close of business of the next working day. If your booking is urgent, please call us on 01634 717703 to speak to a member of the team.

Average Lead Time
Less than 2 weeksUnrealistic but possible
2 to 4 weeksPossible
4 to 8 weeksRealistic but may need to offer different days within the week requested
8 weeks’ notice or moreDefinite guarantee within the week requested

If you need to cancel a course, we require 10 working days’ notice (Monday to Friday). If less notice is provided, then the following charges apply:

Standard Cancellation Charges
Up to 5 clear working days100%
6 to 7 clear working days50%
8 to 10 clear working days25%
Over 10 clear working days no charge

Yes, all our courses are delivered in line with current Resuscitation Council UK guidelines.