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Information Governance

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Ensuring the appropriate collection, use and security of information is a significant legal responsibility for healthcare organisations and individual healthcare workers. Recent high-profile cases of personal data loss and breaches of confidential information within the health sector are a reminder for all healthcare staff to be aware of their responsibilities in using and safeguarding sensitive information.

Data Security has always been important but has become more complex and time-consuming to manage now that technology is so central to the way we deliver health and care.

At the end of this course, learners are required to complete an online assessment. On successful completion of the assessment (80% pass mark), learners may download a Information Governance certificate from their profile page. Our certificate can be used to provide evidence for compliance and audit purposes.

  • understand the principles of Information Governance and the importance of data security in health and care
  • understand the different types and value of information
  • understand the principles of data security, including how to ensure the confidentiality, integrity and availability of data
  • be aware of threats to data security and know how to avoid them, including:
    • Social engineering
    • Using social media safely
    • Using email safely
    • Malicious software
    • How to protect information
    • Physical security
  • be able to identify data breaches and incidents and know what to report
  • understand fundamentals of data protection and the UK General Data Protection Regulations (GDPR)
  • understand the Caldicott Principles and be able to provide a confidential service to patients and service users
  • understand the 10 Data Security Standards
  • understand the National data opt-out
  • understand the responsibilities of healthcare organisations under the Freedom of Information Act 2000
  • understand individual responsibilities in responding to a Freedom of Information request

You can access the E-Learning from almost any computer or device that has an internet connection and a browser. However, for the best usability, we are confident the following browsers will allow users to access all components of the platform successfully.

Operating SystemBrowserPublisherVersion
PCFirefoxMozillaLatest
PCChromeGoogleLatest
PCEdgeMicrosoftLatest
MACChromeGoogleLatest
MACSafariAppleLatest
Android 11ChromeGoogleLatest
iOS 14SafariAppleLatest

Please note that we do not support any versions of Internet Explorer, including version 11. Please use an alternative browser to access  E-Learning sessions.

Yes. You can access E-Learning if you have a smartphone or tablet with internet access. The modules are designed to be responsive, which means the screen layout will automatically re-organise itself to fit onto your device’s screen. However, there is a huge range of smartphones, mobile browsers and operating systems out there and we don’t have the resources to test all of them. We test on Android and Apple mobile devices using the most current browser version available at the time, but we cannot guarantee that our content will work on every mobile device and browser combination.

Unfortunately, we cannot guarantee that data will be saved. We recommend that you close the browser down in the normal manner and log back in again.

The data is saved when the selected piece of E-Learning has been started, completed and at various points during the session. If your computer crashes in the middle of a session, for example, then your data may not be saved.